🟢 Frictions to Flow

Service Description

You’ve got talent, commitment, and history together. But something’s off. Communication feels clogged. Roles blur. Tension builds. Deadlines slip. Energy leaks. That’s not a people problem — it’s a structure problem. The Friction Dept. is not only project management. We don’t add more meetings, pressure, or checklists. We decode the hidden frictions inside creative teams — the kind that block progress, wear people down, or quietly damage trust. We help your crew function like it was meant to: aligned, adaptive, and emotionally grounded. This package is built for festival crews, artistic collectives, and creative production teams facing crunch-time chaos. It’s especially effective when hierarchies are flat, pressure is high, and roles overlap. We work inside your existing structure to unlock flow — without taking control or blaming anyone. ⸻ What We Do: 1. Discovery Interviews • 2x leadership alignment interviews (e.g. founder + crew lead) • 4–6 confidential 1:1 interviews with key team leads • Synthesis of recurring themes: strengths, frictions, opportunities 2. Diagnostic Report • Custom internal report: • “What’s working / What’s not” • Structural gaps • Emotional load zones • Hidden bottlenecks • Presented in neutral, non-blaming language 3. Strategy Session • 1x core session with leadership to review the report • Facilitation of tension points, roles, and blind spots • Co-creation of immediate next steps and priorities 4. Live Interventions (on demand or planned) • Conflict facilitation (e.g. artistic clashes, leadership misalignment) • Emergency alignment sessions (e.g. painting plan) • Team-wide clarity boosts (redefining roles, schedules, decision paths) 5. Structural Support Tools • Sample communication templates (channels, roles) • Decision-mapping tools • Team energy check-in rituals • Volunteer onboarding FAQ • Recognition & care suggestions Why It Works: Because we go deeper than logistics. We surface blind spots. We name what no one wants to say but everyone feels. We translate tension into structure — not more pressure. And we leave your team stronger, more self-aware, and better equipped to navigate future complexity. ⸻ Ideal Timing: 4–8 weeks before your high-pressure phase Estimated Duration: 3–4 weeks (remote or hybrid) Estimated Fee: €3.000–4.500 On-site facilitation and async follow-up available as add-ons. Ready to turn tension into traction? Let’s reset the rhythm — before burnout becomes the plan.